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Aulani a Disney Resort & Spa

Kapolei, Hawaii 96707
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Part Time
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Job Details

The Disney culture is enchanting and unique, and we have found a kindred spirit in the living heritage and graceful rhythm of O’ahu. Planned upon 21 acres of oceanfront, Aulani, a Disney Resort & Spa, welcomes guests in true local fashion, calling on your natural passion and Aloha spirit to help us cultivate an experience that is upbeat, colorful, and rooted in tradition. Here, you will form close connections with cast members and watch neighbors become friends. While our guests take home happiness, the legends of O’ahu will become as much a part of them as they are of you.


Housekeeping Custodial Cast Members play an important role our home-away-from-home experience for each of our Guests every day. Their work can make all the difference for our Guests experience. The Housekeeping Custodial role is responsible for cleaning and maintaining all hotel property. Custodial Cast Members are responsible for cleaning the Resort’s on stage and backstage locations including all interior and exterior public areas. Our Hotel Custodial Cast also clean Restaurants, Rest Rooms (Guest and Cast), pool area, lobby, meeting rooms, Spa and Utility/Support with Guest interaction. Graveyard responsibility also includes some guest room cleaning and room deliveries.


  • Restaurants – Carpet Vacuuming and shampooing, cleaning dry floor surfaces/mats
  • Clean walls, doors, windows and ceilings
  • Maintain Front of House Guest areas (clean windows, dusting, trash removal)
  • Lobbies - Clean carpets, stairs ways and maintain floor surfaces (vacuuming, sweeping, mopping, buffing, polishing, shampooing)
  • Cleans walls, doors, windows and ceilings in all the lobbies
  • Clean up after guests
  • Requires working with other departments to complete activities in a safe manner
  • Includes the use of specialized floor cleaning (carpets and hard surface flooring)
  • Restroom Locations (Guest and Cast) - Completely clean and disinfect all restroom fixtures and hard surfaces (urinals, toilets, mirrors, tiles, countertops)
  • Clean and rinse floors and fixtures with disinfectants and hot water.
  • Dry floor surfaces and fixtures.
  • Clean walls, doors and ceilings in restrooms.
  • Restock paper supplies and soap
  • Back of House Locations - Clean and maintain off-stage support areas (offices, break rooms, restrooms, locker rooms)
  • Apply restorative cleaning procedures to hard surface floors and carpets. Includes the use of various types of vacuums
  • Use of specialized floor cleaning equipment (buffers and carpet cleaners) used to clean carpets and hard surface flooring.
  • Clean windows and doors
  • Area Wash down and Cleaning- Rinse/wash down all exterior Resort common walkways/hardscape areas and dry all exterior walkways and hardscape areas.
  • Wash, hose and pressure wash building
  • Clean windows and doors
  • Pick up trash and empty trash/recycle containers
  • Sweep and use specialized equipment to clean sidewalks and parking areas
  • Carpet Care- clean carpets using heavy duty cleaning equipment (shampooers, extractors)
  • Pool Area – Clean and maintain pool deck and furniture
  • Clean up after guests
  • Arrange and clean furniture (scrub and wipe down)
  • Deliver and pick up pool towels
  • Pick up trash, empty trash/recycle containers, food trays and utensils
  • Sweep and hose pool deck
  • Apply restorative cleaning procedures to hard surface floors



Basic Qualifications

  • Must use Personal Protective Equipment (boots, gloves, goggles), hand tools (mops, brooms), power equipment/tools
  • Some roles require additional specialized training in both procedure and ergonomic principles
  • Positive (able to remain positive regardless of current task)
  • Proactive (immediately communicates concerns and reacts to situations)
  • Understands importance of Safety in all aspects of work performance and personal accountability for safe behaviors
  • Willing to get dirty and clean up others’ messes
  • Receptive to special requests
  • Good verbal and written communication skills
  • Enthusiastic about interacting and helping Guests and Cast
  • Ability to drive small powered equipment (golf cart type vehicles, ride-on sweeper, etc)
  • You must be at least 18 years of age to be considered for this role

Preferred Qualifications

  • Previous Leadership experience
  • Ability to drive licensed vehicles (cars, trucks etc.)
  • Previous experience in a hotel housekeeping environment
  • Previous experience cleaning- office buildings, hospitals, restaurants, etc
  • 3rd Shift, or Graveyard experience
  • Knowledge of Hawaiian/Japanese language preferred
  • Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred

Additional Information
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am.

You may only apply once in a six month period. If you have applied within the last six months, please log in to your account to view your current application status.

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