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Business Systems Analyst, Clinical - IT

Hawaii Pacific Health

Honolulu, HI
Job Code:
  • Administrative / Clerical
  • Customer Service
  • Information Technology
  • Healthcare
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Job Details

Job ID: 7795
Job Title: Business Systems Analyst, Clinical - IT
Location: Hawaii Pacific Health, Honolulu, HI

Hawai‘i Pacific Health is a nonprofit health care system formed in 2001 with the merger of three longtime Hawai‘i health systems. It is the state’s largest health care provider, committed to providing the highest quality medical care and service to the people of Hawai‘i and the Pacific Region through its four hospitals, 49 outpatient clinics and service sites, and more than 1,300 affiliated physicians. The system is anchored by its four flagship nonprofit hospitals: Kapi‘olani Medical Center for Women & Children, Pali Momi Medical Center, Straub Clinic & Hospital and Wilcox Memorial Hospital, which have led groundbreaking initiatives in women’s health, pediatric care, cardiovascular services, cancer care and bone and joint services. Hawai‘i Pacific Health ranks among the top 5 percent of hospitals nationwide in the adoption of electronic medical records, with system-wide implementation that allows its hospitals and physicians to offer integrated, coordinated care throughout the state.

Information Technology (IT) implements, supports and maintains all systems at Hawai‘i Pacific Health facilities. The department encompasses the people, records and activities that process the data and information in the organization. The team provides support to users, and acts as the key liaison between the business community and vendors. It also codes, defines criteria, performs testing and debugging, and maintains programs in order to meet the informational needs of Hawai‘i Pacific Health’s numerous facilities and administrative offices. Our EMR Inpatient team is responsible for support and maintenance of electronic medical records for inpatient hospitals.

If you are extremely organized and detail-oriented, you can help to uphold Hawai‘i Pacific Health’s operational excellence as the Clinical Business System Analyst. In this role, you will provide application support to user Departments and help to connect the clinical services area and the Information Technology Department. We are looking for someone with outstanding organizational and analytical ability, strong customer service skills, an appreciation for information management protocol and a commitment to delivering the highest quality health care to Hawai‘i’s people.




Location: Hawaii Pacific Health, Honolulu, HI


Work Schedule: Day - 8 Hours


Work Type: Full Time Regular 


FTE: 1.000000


Bargaining Unit: Non-Bargaining


Exempt: Yes


Minimum Qualifications: Bachelor’s degree in Computer Science, Business, Health Care or related field, and/or an equivalent combination of education, training and experience.  One (1) year of clinical workflow experience to include taking, deciphering/interpreting and placing physician orders into electronic medical systems or one (1) year experience supporting an Electronic Medical Record system and working with clinical users to determine their needs and manage the changes to those specifications, including troubleshooting systems issues and modifying the applications. Experience with computers.

Preferred Qualifications: Previous EPIC experience.  Previous project management experience. Experience with supporting an Electronic Medical Record or Order Entry System in a Hospital/Inpatient Setting. Experience implementing a Hospital Electronic Medical Record System.




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