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  • HMSA
  • Honolulu, HI United States
  • 05/22/2017
Provides timely and accurate tier I and tier II technical support to customers from inquiries received via calls, emails, online chats, and in-person visits, as well as ticket escalations from Infrastructure Support Specialist. Engages in resolution activities involving various domains - end-user ap...  More Details
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  • HMSA
  • Honolulu, HI United States
  • 05/22/2017
  • Customer Service
*Regular on Contract (ROC) position until 6/30/2017* Assist members and providers in a timely and accurate manner in phone, email, face-to-face, and other interactions. Support applications that promote member and provider education, services, and self-servicing tools. Through innovation, engagement...  More Details
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  • HMSA
  • Honolulu, HI United States
  • 05/22/2017
Provides delivery and pick up services of office supplies, checks, computer tapes, food, and personnel; maintains corporate fleet vehicles; assists with mail processing and transportation. Duties and Responsibilities: Assists with courier operations: Operates a commercial motor vehicle in accordance...  More Details
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  • HMSA
  • Honolulu, HI United States
  • 05/22/2017
  • Administrative / Clerical
Performs operational quality assurance reviews in accordance with the BCBSA Member Touch Point Measures (MTM) program as well as for other Corporate / Government Quality Programs Duties and Responsibilities: Performs operational quality measures reviews as assigned for most lines of business and doc...  More Details
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  • HMSA
  • Honolulu, HI United States
  • 05/22/2017
To enhance customer experience and protect HMSA's reputation by ensuring the accuracy of monthly premium billing and providing research support to the Membership Department. The MS Billing & Research Specialist I is responsible for resolving billing reconciliation inquiries and requests from emp...  More Details
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