Patient Account Representative

Date PostedWednesday, 26 April 2017
ReferenceBusiness Services
LocationAiea, HI 96701
Type and ShiftRFT Day
Job Description 1 Regular Full-Time Position
Must be available Monday through Friday 8:00 am – 5:00 pm. Must be flexible with schedule changes in order to meet operational needs.
Responds to billing inquiries from the insurance carrier, patient, and clients.  Performs billing reconciliation, and follows up on outstanding accounts billed to insurance carriers, patients and clients in accordance to departmental procedures, standards and operational needs.
Qualifications Education

  • High school diploma or equivalent.


  • Experience with filing and/or processing medical insurance claims preferred.
  • Medical terminology preferred.
  • One year of alphanumeric data entry preferred.


  • Ability to communicate effectively in English, both in verbal and written form.
  • Ability to work effectively, both independently and with a team.
  • Ability to process and maintain high volume of work and multi-task assignments.
  • Ability to retain information and have good recall ability.
  • Excellent customer service skills.
  • Basic ability to operate personal computer. (Ex: turn on/off, open/close applications, use mouse & keyboard).
  • Able to operate general office equipment, such as copiers, facsimile machines, calculator, etc.
  • Alphanumeric Keying: 96% accuracy at 7,000 key strokes per hour