Patient Service Rep - Imaging
Hawaii Pacific Health
Job Title: Patient Service Rep - Imaging
Location: Straub Medical Center, Honolulu, HI
Founded in 1921, Straub Medical Center is a fully integrated nonprofit health care system with a 159-bed tertiary care hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of Hawai‘i. With more than 300 employed or contracted physicians who are leaders in their fields, Straub provides its patients with expert diagnoses and treatments for more than 30 different medical specialties, including bone and joint, heart, cancer, endocrinology/diabetes, family medicine, gastroenterology, geriatric medicine, internal medicine, women’s health, vascular and urology. Straub is home to the Pacific Region’s only multi-disciplinary burn treatment center. The hospital consistently brings new technologies and innovative medical practices to Hawai‘i, such as pioneering minimally invasive cardiac surgery and total joint replacement. In 2010, the American Heart Association recognized Straub in three areas of excellence: Coronary Artery Disease (Gold Award), Heart Failure (Silver Award) and Heart Attack (Bronze Award.) Location: Straub Medical Center, Honolulu, HI Work Schedule: Rotating - 8 Hours Work Type: Per Diem FTE: 0.250000 Bargaining Unit: Non-Bargaining Exempt: No EOE/AA/Disabled/Vets","
Our Imaging Services offer a wide range of technologies from simple X-rays to complicated interventional radiological procedures. Our highly trained professionals and state-of-the-art facilities provide quality imaging services for patient diagnosis and treatment, including: Diagnostic Radiology, Computerized Tomography, Mammography, Ultrasonography, Nuclear Medicine, Magnetic Resonance Imaging, Electroencephalography, Electrocardiogram, Holter Monitoring and Echocardiography.
As a Patient Service Representative, you will help to ensure that Straub patients and their families receive warm, friendly and considerate assistance at Straub. You will act as a liaison between patients and the professional staff in our Imaging department and assist with a variety of administrative tasks. These include interviewing, registering, admitting, updating and creating patients’ medical records; performing accurate and timely processing of all professional/technical fees generated by department providers; and performing cash handling and collection. We are looking for someone sensitive and helpful, with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to delivering the highest quality health care to Hawai‘i’s people.
Minimum Qualifications: High school or equivalent. Basic computer skills. One (1) year of clerical support in a healthcare setting or related experience.
Preferred Qualifications: Basic medical terminology. Experience with EPIC. International Classification of Diseases 9th edition (ICD-9) and Current Procedural Terminology (CPT) coding certification. Knowledge of insurance coverage. Radiology clerical expertise in scheduling exams, posting cash payments and insurance authorizations.
Location: Straub Medical Center, Honolulu, HI Work Schedule: Rotating - 8 Hours Work Type: Per Diem FTE: 0.250000 Bargaining Unit: Non-Bargaining Exempt: No EOE/AA/Disabled/Vets","
Work Schedule: Rotating - 8 Hours Work Type: Per Diem FTE: 0.250000 Bargaining Unit: Non-Bargaining Exempt: No EOE/AA/Disabled/Vets","