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Registrar Receptionist - Call Center

Hawaii Pacific Health


Location:
Lihue, HI
Date:
03/23/2017
Job Code:
7766
Categories:
  • Administrative / Clerical
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Job Details

Job ID: 7766
Job Title: Registrar Receptionist - Call Center
Location: Kauai Medical Clinic, Lihue, HI
Description:

Kaua‘i Medical Clinic combines the intimacy of a neighborhood clinic with the resources of Hawai‘i’s largest multi-specialty medical group. The clinic currently has 88 physicians and more than 20 medical specialties. It provides the majority of primary and secondary care to Kaua‘i’s residents, serving as the most comprehensive medical practice on the island. Combined with the resources and financial strength of Hawai‘i Pacific Health, a multi-hospital and medical group system, we offer the benefits of working within a group practice. The main clinic is located on our affiliated Wilcox Medical Center campus, a modern 71-bed community hospital, and there are also three primary care satellite clinics in other locations around the island.

For our clients and their families, getting health information when you need it can be crucial and often a phone call is the first step towards accessing our health care services. Our Call Center is dedicated to providing information, registration and referral services to callers, as well as scheduling appointments and assisting with patient registration. The Call Center’s friendly staff supports and promotes the organization’s physicians and services while ensuring that all telephone inquiries are responded to in a comprehensive and considerate manner.

As the Clinic Registrar – Receptionist, you will be on the front line of customer service and support for patients at Hawai‘i Pacific Health hospitals and clinics. This involves performing a broad array of administrative and customer service tasks to process clinic patients and coordinate their needs with physician services. We are looking for someone with outstanding customer service and communication skills, ability to carry out tasks with minimal supervision and a commitment to delivering the highest quality health care to Hawai‘i’s people.

 

 

 

Location: Kauai Medical Clinic, Lihue, HI

 

Work Schedule: Rotating - 12 Hours

 

Work Type: Per Diem 

 

FTE: 0.250000

 

Bargaining Unit: Non-Bargaining

 

Exempt: No

 


Minimum Qualifications: High school or equivalent.

Preferred Qualifications: Completion of a recognized medical secretarial program. Two (2) years of experience in a medical office, clinic or other health care setting.

 

 

EOE/AA/Disabled/Vets","

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