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SPA MASSAGE THERAPIST - Part-Time

Aulani a Disney Resort & Spa


Location:
Kapolei, Hawaii 96707
Date:
06/21/2017
2017-06-212017-07-22
Job Code:
348494BR
Job Type:
Employee
Job Status:
Part Time
Categories:
  • Customer Service
  • General Help Wanted
  • Healthcare
  • Hospitality
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Job Details


SPA MASSAGE THERAPIST

Part-Time


Responsible for providing exceptional guest service while providing massages/other related services to guests for therapeutic and remedial reasons, administering body conditioning treatments by applying various approved substances to the guests body.


Responsibilities

  • Provide consistent professional massage treatments in accordance with Spa protocols and accepted certification practices
  • Ability to properly apply alcohol, lubricants and other substances to the guests body
  • Ability to massage body by properly kneading, rubbing and stroking the flesh to stimulate circulation, relax tight muscles and provide other beneficial effects
  • Properly care for equipment and us proper amounts of products to be cost effective
  • Possess complete knowledge of all services and products while educating and training guests.
  • Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
  • Perform prep work and properly clean and restock room as required
  • Actively promote spa, treatments, services, sessions and retail as well as programs and promotions
  • Handle guests questions and concerns professionally and courteously
  • Provide accurate and immediate responses to all requests by guests ensuring complete guest satisfaction
  • Regularly attend/participate in and support ongoing training to continue to be knowledgeable about current spa trends
  • Must be able to perform all massage treatments offered by Resort spa

Requirements

Basic Qualifications

  • Licensed Massage Therapist with State of Hawaii
  • Must have enthusiasm and possess excellent guest service skills
  • Excellent communication and listening skills
  • Previous experience in a Spa or Hotel environment
  • Previous experience with ability to handle difficult/sensitive situations with minimal/no supervision
  • Ability to confidently utilize service recovery methods
  • Proactive in anticipating guest needs
  • Knowledgeable about Resort and surrounding area
  • Must be at least 18 years of age to be considered for this role




Preferred Qualifications

  • Previous Massage Therapist experience preferred
  • Basic computer knowledge
  • Knowledge of Hawaiian/Japanese language preferred
  • Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred
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