Telephone Operator - Telecommunications
Hawaii Pacific Health
Job Title: Telephone Operator - Telecommunications
Location: Wilcox Medical Center, Lihue, HI
Founded in 1938, Wilcox Medical Center is the largest medical facility on Kaua‘i and has been recognized as one of the nation’s best rural hospitals. With 169 physicians on staff, Wilcox Memorial provides residents and visitors with expert diagnosis and treatment for more than 20 specialties. Its state-of-the-art acute care facility includes a full suite of services from emergency, OB/GYN and pediatrics to cardiology, gastroenterology, ophthalmology, pulmonology, nephrology, cosmetic surgery, internal medicine and family practice. In 2010, the Wilcox Health Women’s Center opened to provide preventive and diagnostic care for Kaua‘i’s women close to home. The hospital has 71 beds, including seven intensive care beds, five birthing suites, 20 same-day surgery beds and a 20-bed emergency department. It is equipped with MRI and CT scanners and a state-of-the-art surgical center with six surgical suites. In 2010, the American Heart Association recognized Wilcox Memorial in three areas of excellence: Coronary Artery Disease (Gold Award), Stroke (Silver Award) and Heart Failure (Silver Award.) Wilcox Memorial Hospital, together with Kaua‘i Medical Clinic and the Wilcox Health Foundation, is affiliated with Hawai‘i Pacific Health, the state’s largest health care provider. Location: Wilcox Medical Center, Lihue, HI Work Schedule: Rotating - 8 Hours Work Type: Per Diem FTE: 0.250000 Bargaining Unit: Non-Bargaining Exempt: No EOE/AA/Disabled/Vets","
Join the Telecommunications department and support our mission to provide high quality health care to patients by facilitating an accurate telephone switchboard service and friendly customer service. This department assists external and internal customers by directing phone calls to the appropriate departments and services. The Telecommunications team also assists with the coordination of emergency responses following established protocols to assure hospital security regulations.
If you have excellent organizational and customer service skills, you can help to provide friendly and helpful communications service to the employees and clients of Wilcox Memorial Hospital. As the Telephone Operator, you will be responsible for operating the switchboard to provide routine information to callers and direct inquiries to the appropriate areas. You will also respond to emergencies following established protocols. We are looking for someone enthusiastic and detail-oriented who shares our commitment to delivering the highest quality health care to Hawai‘i’s people.
Minimum Qualifications: High School or equivalent. Six (6) months switchboard and/or multi-line phone system experience.
Preferred Qualifications: Experience in a hospital or health care setting.
Location: Wilcox Medical Center, Lihue, HI Work Schedule: Rotating - 8 Hours Work Type: Per Diem FTE: 0.250000 Bargaining Unit: Non-Bargaining Exempt: No EOE/AA/Disabled/Vets","
Work Schedule: Rotating - 8 Hours Work Type: Per Diem FTE: 0.250000 Bargaining Unit: Non-Bargaining Exempt: No EOE/AA/Disabled/Vets","